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Governance & Risk Management

Governance & Risk Management

This page sets out the governance model, controls, and risk management practices for Counterstrike Risk Consulting Group (“Counterstrike”). It complements our Privacy Policy, Terms of Service, Confidentiality Agreement, and NDA and applies to all online services, downloadable products, and client interactions conducted through this website.

Owner: Counterstrike Risk Consulting Group  |  Responsible Officer: Lt. Ervin Bodden, General Manager  |  Contact: gm@counterstrike-risk.com  |  Last Updated: 5 November 2025

Table of Contents

  1. Governance Structure
  2. Policy Framework
  3. Website Security Controls
  4. Data Protection & Privacy
  5. Content & Legal Risk
  6. Operational Governance
  7. Digital Sales & Compliance
  8. Monitoring & Auditing
  9. Business Continuity & Resilience
  10. Ethical & Reputational Governance
  11. Incident Response
  12. Change Log

1) Governance Structure

  • Oversight Areas: content accuracy, compliance, user data protection, client communications.
  • Decision Rights: the General Manager approves policy changes, security controls, and public notices.
  • Escalation Path: security issues → General Manager; legal issues → retained counsel; operational issues → site administrator.

2) Policy Framework

These documents govern website use and client engagements. Links appear in the site footer and legal menu:

3) Website Security Controls

  • Encryption: HTTPS enforced site-wide (SSL/TLS).
  • Perimeter: WAF / firewall and malware scanning (GoDaddy Security or Cloudflare).
  • Access: strong passwords + 2FA on all admin accounts; least-privilege roles.
  • Backups: daily automated backups; monthly restore tests.
  • Updates: core, theme, and plugins patched promptly; unused plugins removed.
  • Audit: admin action logs retained minimum 6 months.

4) Data Protection & Privacy

  • Consent: explicit consent checkboxes on forms; clear purposes stated.
  • Minimization: collect only required data; retention limits documented.
  • Storage: sensitive submissions encrypted in transit and at rest where applicable.
  • Access: restricted to authorized personnel; annual access review.
  • Cross-Border: transfers aligned with applicable laws; client agreements may specify jurisdiction (Honduras).

5) Content & Legal Risk

  • Disclaimer: consulting materials are advisory and do not replace local law enforcement directives or legal counsel.
  • Jurisdiction: website and services are governed primarily by Honduran law with international clients served contractually.
  • IP Notice: manuals, forms, apps, and brand assets are protected; no reproduction without written consent.
  • AI Policy: some content may be AI‑assisted but is human‑reviewed by security professionals before publication.

6) Operational Governance

  • Change Control: content updates recorded in a change log; major changes announced on this page.
  • Quarterly Review: sitewide review to update outdated content and verify links.
  • Uptime Monitoring: automated alerts for outages and SSL expiry.
  • Issue Reporting: report bugs or security concerns to gm@counterstrike-risk.com.

7) Digital Sales & Compliance

  • Payments: processed via secure gateways (e.g., PayPal/Stripe); Counterstrike does not store card data.
  • Licensing: download licenses and usage limits are stated per product; redistribution prohibited.
  • Refunds & Delivery: policies stated on product pages; automated delivery with email confirmation.
  • Records: order logs maintain IP, timestamp, and invoice for compliance and fraud prevention.

8) Monitoring & Auditing

  • Monthly Internal Audit: uptime logs, plugin updates, access logs, and backup integrity.
  • Annual Policy Review: legal text and security controls reviewed and updated.

9) Business Continuity & Resilience

  • Backups: daily on‑platform backups plus offsite copy (e.g., cloud storage).
  • Disaster Recovery: restore plan includes theme, content, and database; target RTO < 24 hours.
  • Redundancy: duplicate critical assets and license keys stored securely.

10) Ethical & Reputational Governance

  • Transparency: client data handled confidentially per agreements; reports are client‑owned.
  • Impersonation Watch: active monitoring for misuse of the Counterstrike name or marks.
  • AI Ethics: disclose AI assistance where material; prioritize human judgment on security matters.

11) Incident Response

Report a Security Issue: If you suspect a vulnerability or data incident, contact gm@counterstrike-risk.com with a description, steps to reproduce, and any relevant logs or screenshots. We will acknowledge receipt and provide status updates until resolved.

12) Change Log

  • v1.0 (5 Nov 2025): Initial publication of Governance & Risk Management page for Counterstrike website.

Note: This page summarizes Counterstrike’s governance approach. Contractual client relationships may include stricter provisions by mutual agreement.