Terms of Service

Global virtual & hybrid physical security consulting. Precision. Integrity. Results.

1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the services, website, and digital products of Counterstrike Risk Consulting Group (“Counterstrike,” “we,” “us,” “our”). By accessing our website, purchasing our digital materials, or engaging our consulting services, you agree to these Terms.

2. Services
We provide virtual and hybrid physical security consulting, assessments, training, system design, documents/templates, and digital products (including apps, PDFs, and manuals). Service scopes, deliverables, and timelines are defined in written proposals, statements of work, or invoices issued by Counterstrike.

3. Accounts & Purchases
You agree to provide accurate information when purchasing or downloading our materials. You’re responsible for maintaining the confidentiality of any access credentials and for all activity under your account.

4. License to Digital Products
Unless explicitly stated otherwise in writing, downloads (manuals, templates, apps, PDFs, HTML/PWA files) are licensed, not sold: a non-exclusive, non-transferable license for your internal business or personal use. You may not resell, redistribute, publicly post, or sublicense our materials without written permission.

5. Professional Consulting Engagements
Consulting engagements are governed by the mutually agreed scope and fees. Counterstrike provides professional recommendations based on information available at the time. Implementation results depend on client actions, environment, personnel, and third-party factors outside our control.

6. Fees, Payments & Refunds
Fees are due as invoiced. Digital downloads are generally non-refundable once delivered/accessed. For consulting, any refund or credit is discretionary and must be agreed in writing. Late balances may accrue reasonable administrative or interest charges where permitted by law.

7. Client Responsibilities
You agree to provide timely information, access (virtual or on-site where applicable), and decision-making needed for us to perform. You are responsible for complying with all applicable laws and policies at your locations.

8. Intellectual Property
All content, designs, reports, methods, templates, documents, images, software, and branding provided by Counterstrike remain our intellectual property unless otherwise agreed in writing. You receive only the limited rights expressly granted under these Terms or a separate agreement.

9. Confidentiality
Each party may receive non-public information from the other. Confidential information is protected under our separate Non-Disclosure Agreement (NDA), which is incorporated by reference. Where no NDA is in place, parties will use reasonable care to protect sensitive information and use it only for the engagement.

10. Data Protection
We take reasonable technical and organizational measures to safeguard personal data. See our Privacy Policy for details on collection, use, and your rights.

11. Prohibited Uses
You may not misuse our site, services, or materials, including attempting unauthorized access, reverse engineering our downloads, removing attributions/watermarks, or using our content to build competing commercial products without permission.

12. Disclaimers
OUR MATERIALS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Security outcomes can’t be guaranteed due to variables beyond our control.

13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COUNTERSTRIKE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/DATA. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES OR MATERIALS WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE OR DIGITAL PRODUCT GIVING RISE TO THE CLAIM.

14. Indemnification
You agree to indemnify and hold Counterstrike harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of our services/materials or violation of these Terms.

15. Termination
We may suspend or terminate access if you breach these Terms or misuse our materials. Upon termination, licenses granted to you automatically end, and you must cease use of our protected content.

16. Governing Law & Venue
These Terms are governed by the laws of [Honduras or mutually agreed jurisdiction]. The parties submit to the exclusive jurisdiction and venue of the competent courts in [City/Department], unless local law requires otherwise.

17. Changes to Terms
We may update these Terms from time to time. The revised version will be posted on our website with an updated effective date. Continued use after changes constitutes acceptance.

18. Contact
Questions about these Terms may be sent to:
Email: gm@counterstrike-risk.com
Website: www.counterstrike-risk.com